Privacy Policy - Gear Loop

Last updated: 5 August, 2025

At Gear Loop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.mygearloop.com. buy or sell items, or otherwise interact with our services.

1. Who We Are

Gear Loop is operated by Gear Loop Ltd, registered in the UK. Contact email: info@mygearloop.com Business address: [Insert Address]

2. What Personal Data We Collect

We collect and process the following data:

Account details: Name, email address, password
Contact info: Shipping address, phone number (if provided)
Transaction info: Purchase/sale history, payment method (via third parties)
Marketing preferences
Usage data: IP address, browser info, device type, pages visited
Cookies: See our Cookie Policy for more info

3. How We Use Your Data

We use your personal data to:

Register and manage your account
Facilitate purchases and sales
Process payments (via third-party payment providers)
Send order confirmations and service updates
Offer customer support
Improve our website and services
Send marketing emails (with your consent)
Comply with legal obligations

4. Legal Bases for Processing

We rely on the following legal grounds:

Contract: To fulfill your transactions and provide services
Consent: For email marketing and cookies
Legal obligation: For tax, fraud prevention, or regulatory requirements
Legitimate interests: To improve our platform and prevent misuse

5. Who We Share Your Data With

We may share data with trusted third parties, including:

Payment processors (e.g. Stripe, PayPal)
Delivery and logistics providers
Analytics and hosting services (e.g. Google Analytics, AWS)
Charity partners (if you opt to donate proceeds)
Legal and regulatory bodies (if required)

We never sell your data to third parties.

6. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place (e.g. UK-approved Standard Contractual Clauses).

7. Data Retention

We retain your data only as long as necessary for the purposes set out above, or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Object to processing or request restriction
Withdraw consent at any time (e.g. unsubscribe from emails)
Lodge a complaint with the ICO at ico.org.uk

To exercise your rights, email us at [Insert Email].

9. Cookies

We use cookies and similar technologies for functionality, analytics, and marketing. For full details and to manage your preferences, see our Cookie Policy.

10. Changes to This Policy

We may update this policy from time to time. Major changes will be communicated via email or on our website.

11. Contact Us

If you have questions or concerns about this policy or your data, please contact: Email: info@mygearloop.com Address: [Insert Business Address]

Cookie Policy – Gear Loop

Last updated: 5 August, 2025

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, improve your user experience, and track site performance.

2. How We Use Cookies

We use cookies to:

Ensure website functionality (e.g. logins, cart)
Remember your settings and preferences
Measure traffic and usage (e.g. via Google Analytics)
Show personalized marketing (e.g. Meta Pixel, Google Ads)

3. Types of Cookies We Use

| Type | Purpose | Examples | | ---------- | ------------------------------------------------ | ---------------------------- | | Essential | Enable site features like login and checkout | Session cookies, CSRF tokens | | Functional | Remember preferences (e.g. language, region) | Preference cookies | | Analytics | Understand visitor behavior and site performance | Google Analytics | | Marketing | Deliver relevant ads based on user activity | Facebook Pixel, Google Ads |

4. Your Consent & Control

We will ask for your consent before placing non-essential cookies. You can:

Accept or reject cookies via our cookie banner
Adjust your preferences at any time using Cookie Settings
Block or delete cookies via your browser settings

5. Third-Party Cookies

Some cookies are placed by third-party services we use (e.g. analytics or ad platforms). These providers may track your activity across other websites.

6. Changes to This Policy

We may update this policy occasionally. We recommend checking it regularly for updates.

7. Contact Us

If you have any questions about this Cookie Policy, contact: Email: info@mygearloop.com